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RSG® Study Buddy Service
Direct Communication to Patients
At different times throughout the day, mobile apps, email, and desktop websites represent the best information channels for study participants and caregivers. The My Clinical Study Buddy® multi-platform communications program provides study participants with a multimedia approach to information, increasing access and engagement.
Complete with a host of helpful tools, such as customized visit reminders, visit overviews, and educational resources, participants are provided with the study-related support and information they need – wherever and whenever they need it.
HOW THEY USE IT. WHEN THEY USE IT.
The rise of multi-platform engagement is a result of how people choose to consume and interact with devices, which are based on a combination of personal preference and time of day.
% of Each Platform’s Average Daily Impressions by Hour
A host of ways to securely communicate with patients and caregivers.
Mobile App
Provides patients and caregivers with the convenience of on-the-go access to key study tools and resources.
Desktop Portal
Provides patients and caregivers with home or work access to key study tools and resources.
Your Study Nurse
Trained call center representatives assist with appointment scheduling and secondary prescreening.
SMS Communications
Keeps the study top-of-mind with the delivery of important reminders and notifications.
Sharing Study Findings
Summaries of study findings are shared with participants to enhance their clinical research experience.
Home Visits
Research-trained nurses conduct certain study procedures in the patient's home, reducing the burden of a site visit.
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